Terms & Conditions
Welcome to Via Brazil! These Terms and Conditions ("Terms") govern your use of our website https://viabrazil.au, and any transactions you make through our site. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our website.
Use of the Website
You agree to use the website for lawful purposes only and in accordance with all applicable local, state, national, and international laws and regulations. You are prohibited from using the website:
- In any way that violates any applicable law or regulation.
- To transmit harmful or malicious code, including viruses.
- To collect personal data or engage in data mining without our consent.
Product Information and Availability
We strive to provide accurate product descriptions, images, and pricing on our website. However, we do not guarantee the accuracy of this information. Prices and availability are subject to change without notice.
- Product Availability: We make every effort to keep our product listings up-to-date, but availability may change. If an item is unavailable after your order is placed, we will notify you and either offer a refund or substitute with a similar product.
Orders and Payments
When you place an order on Via Brazil, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order for various reasons, including but not limited to:
- Product availability issues.
- Suspicion of fraudulent activity.
- Errors in pricing or product details.
We accept payments through Shop Pay, Google Pay, Credit Cards. All transactions are subject to verification, and payments must be made in full before an order is processed.
Shipping and Delivery
We strive to deliver your products as quickly as possible. However, delivery times may vary based on location, availability, and shipping method. Please refer to our shipping policy for more details.
- Shipping Costs: Shipping costs are calculated during checkout based on your location and the size/weight of your order.
- Delays: While we aim to meet the estimated delivery dates, we are not responsible for any delays caused by third-party delivery services or circumstances beyond our control.
Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely happy, you may return eligible products within 7 days from the date of purchase. Products must be unused, in original condition, and with all packaging intact.
- Refunds: Once your return is processed, we will issue a refund to the original payment method used. Shipping charges are non-refundable unless the product was defective or an error was made by Via Brazil.
- Exclusions: Certain items such as sale products, personalized items, and opened footwear may not be eligible for returns.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Via Brazil and protected by copyright laws. You are granted a limited, non-transferable license to use the website for personal, non-commercial use only. You may not reproduce, distribute, or otherwise use any of the content for commercial purposes without our explicit consent.
Limitation of Liability
Via Brazil is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or the purchase of products, including but not limited to:
- Errors or omissions in the content of the website.
- Delays in processing or shipping orders.
- Any damages resulting from using or misusing our products.
Indemnification
You agree to indemnify, defend, and hold harmless Via Brazil and its affiliates, officers, employees, agents, and licensors from any claims, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms or use of the website.
Privacy Policy
By using our website, you agree to the collection, use, and disclosure of your information as outlined in our Privacy Policy https://viabrazil.au/pages/privacy-policy.
Changes to the Terms and Conditions
We reserve the right to modify or update these Terms at any time. Any changes will be effective upon posting on this page, with an updated "Effective Date." Please review these Terms periodically for any updates.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia . Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts in Australia.
